Energy and environmental property data monitoring

Our fully managed monitoring solution benefits you – and benefits your tenants.

Live usage

Now

Carbon saved

This month

This month

↓ 9% vs last month
The reality facing housing associations

Proactive housing management, enabling prevention over intervention.

Unprecedented legislation and compliance pressure

Awaab’s Law deadlines require dangerous hazards to be fixed within strict timelines.

Difficult property access

Limited tenant and resident engagement makes timely inspections hard to arrange.

Pressured, overstretched teams

Housing teams are under-resourced and stretched across growing caseloads.

No single source of truth

Data is missing, siloed or inconsistent across systems and teams.

Manual inspections

Slow, expensive and incomplete – and they only capture a single moment in time.

Our solution

One device. Total property insight.

Our all-in-one property monitoring service includes discreet plug-and-play hardware and easy-to-use software which enables you to monitor property energy usage, temperature and humidity – identifying potential damp and mould issues before they can cause a problem.

Trusted by leading organisations

One provider, five services, zero hassle.

Save time. Save money. Reduce risk.

Energy monitoring

Damp & mould early indication

Thermal efficiency rating

Retrofit suitability & assessment

Tenant engagement

No need for multiple contractors

A fully managed, post-able plug-and-play service from one provider.

Huge reduction in site visit costs

Automated, unobtrusive data collection means far fewer call-outs.

Products & data services

Gateway Connect + Nexus Home + Tenant App

Gateway Connect

Monitor real-time energy and environmental data without disturbing the residents of the property. Reliable data from every home – even those with no broadband or poor signal.

Reliable data, no Wi-Fi required

4G mobile data connection with up to 99% UK coverage.

Accurate, real-time data

Energy, temperature and humidity data captured continuously.

No setup or home access required

Just post, plug-and-play – with only one device required per property.

Nexus Home

Manage your properties and spot issues before they arise with our Nexus Home platform. Simple and intuitive, the portal gives you, at a glance, the data and insights you need to make informed decisions about your property portfolio.

View and manage every property
Identify properties at risk
Prioritise inspections
Identify damp and mould risk early
Minimise legal and compliance exposure
Reduce complaints

The Tenant Engagement App

Our tenant engagement app is a free smart meter app, enabling your tenants and residents to see, understand and manage their energy usage at home. With personalised insights and recommendations, the app helps tenants reduce their energy consumption by 18% on average.

Track energy usage

Historical gas and electricity data, all in one place.

Personalised energy-saving tips

Tailored recommendations and challenges to cut consumption.

Get rewarded for saving energy

Earn points and enter weekly raffles for reduced usage.

Average reduction in tenant energy consumption

How it works

The Customer Experience – Convenient Delivery, No Installation, Data in Minutes. Our end-to-end monitoring solution has been designed to be a non-invasive, plug-and-play experience for the tenant.

01

Gateway delivered to the customer

Gateway Connect is delivered directly to the customer, ready to use straight out of the box.

02

Simply plug in

The customer plugs the device into the mains. No installer or installation journey needed.

03

Automatic 4G connection

Gateway automatically connects to the local 4G network, with no manual set-up required.

04

Ready to join the Smart Meters

Gateway signals to Chameleon that it is ready to be joined to the Smart Meters.

05

Data capture in minutes

Chameleon’s intelligent data platform connects the device to the smart meters and starts capturing energy and environmental data – in as little as 5 minutes.

06

Free Tenant App access

The customer can sign up to the FREE Tenant App and link their smart meters – allowing them to access their energy data, see usage forecasting, and receive energy-saving tips and rewards.

See proactive housing management in action